Specified Commercial Transactions Act Disclosure
Business and transaction-condition disclosure under Japanese law.
This page lists the basic disclosure items for service transactions that may start from website inquiries.
Seller / service provider
株式会社 ELM HOUSING
Operating brand
YUJU · 榆居
Corporate number
8010001195285
Address
〒170-0013 東京都豊島区東池袋1丁目18番1号 ハレザタワー20F
Hareza Tower 20F, 1-18-1 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-0013, Japan
Representative / responsible person
代表取締役 軽部 洋子
Phone / fax
TEL +81-50-8886-3375
FAX +81-50-8886-3379
Contact
hello@elm-gr.com
https://elm-gr.com/contact
Business hours
月〜土 10:00-19:00 JST
License / associations
東京都知事免許(2)第102914号 宅地建物取引業者
公益社団法人 全日本不動産協会 / 公益社団法人 不動産保証協会
Services
Rental brokerage, sales brokerage, investment-property consultation, rental management, and post-move-in life support. Services handled by another group company identify the contracting entity separately.
Website transaction boundary
This website provides information and inquiry channels only. Real-estate applications, payment, and contract formation are not completed online through this website. If an application period, campaign period, or special condition applies, it is shown on the individual page or written document; otherwise there is no fixed online application period on this website.
Service fees
Initial consultation is free, and no fee is charged merely for submitting a website inquiry. Paid services such as brokerage fees, management fees, and life-support options are disclosed tax-included or by calculation method in each quotation, brokerage agreement, Important Matters Explanation, or related written document.
Additional required costs
Deposit, key money, guarantor-company fees, fire insurance, key exchange, cleaning, bank-transfer fees, postage, registration, judicial scrivener, loan-related costs, taxes, and other transaction-specific costs may apply.
Payment timing and method
Payment is due by the deadline stated in the individual invoice, agreement, or Important Matters Explanation. Bank transfer is the main method; other methods require written agreement.
Service timing
Inquiries are usually answered within 24 hours. Viewings, applications, contract signing, key handover, and management start dates depend on the individual transaction.
Cancellation / termination
Consultations may be cancelled free of charge. After signing, cancellation, incurred costs, refunds, and termination follow the individual contract, Important Matters Explanation, and applicable law.
Special conditions
Property availability, tenant screening, guarantor approval, loan screening, visa status, and owner or management-company confirmation are not guaranteed by this website.
Last updated: 2026-06-18