From form to keys — process tested 1,000+ times.
From your kitchen table back home to keys in Tokyo.
Renting in Japan involves five gatekeepers — landlord, management firm, guarantor company, bank, and city office. Japanese paperwork and timing windows are unfriendly to foreign tenants. We assign one licensed agent across the whole loop, communicate in Chinese / English, and average 19-23 days end to end.
01 · Online consultation
Submit your brief / human reply in 24h / multilingual / agent decided same day.
02 · Listing match
98% market coverage / filtered by budget + commute / shortlist in 1-3 days.
03 · Video viewing
Agent on site, 360° walk-through. You don't need to fly. 3-5 units a night.
04 · Cross-border signing
Online / mail / video signature. Licensed agent end to end. Deposits handled.
05 · Before arrival
Guarantor processed / keys couriered / utilities and internet provisioned / Chinese instructions.
06 · Move-in support
City office registration / bank account / health insurance / 24h emergency / Chinese WeChat group.
- My child is still abroad — how do we sign?
- Online video signature plus mailed originals. The flow has been stable for 8 years across mainland China, HK, Taiwan, North America, Europe, and Southeast Asia.
- What if the guarantor company turns us down?
- We work with five guarantor companies and roll forward if the first declines. 98% of students get approved; the rare exceptions move to a relative-guarantor track.
- After move-in, who helps in our language?
- Your agent plus Chinese-speaking support stays in your WeChat group 7×24. Leaks, internet, neighbors, move-out — anything goes through us, we handle the Japanese side.